Read what our residential customers are saying about their experience with Fry-Wagner.


“Scott, Joany, and Mark and his crew, on both ends, provided professional services at all aspects of our move. Scott was the first person I had face time with. He gave us very good and accurate information about the company and all aspects of a move. We had not used a moving company in the past and had a home of 24 years full of items and memories. Scott was very patient with all my questions and concerns. Joany was our move coordinator and she too received more than her fair share of calls from me. Mark was the head loader. He and his crew were lots of fun to work with. Both our loading and unloading day were long but seemed to go by quickly as they were professional, polite, and pleasant men to spend the day with. They offered to help me move and load items going in my car. My husband and I feel as though everyone involved in our move process went above and beyond to make our moving experience pleasant. Thank you!!!” Kim D; Olathe, KS to Galena, MO


“Shane the driver was very helpful and delivered my belongings very quickly and undamaged.” Charles & Alison A; Aurora, CO to Moose Lake, MN


“Of all my moves, personal & business, this rates as the best.” John B; Wentzville, MO to Harker Heights, TX


“Excellent packing, loading, and driver crew. Very responsive to my requests and did a great job packing large home. Driver Pat was excellent. Kept me informed on status and location. Had a local delivery in addition to loading into storage. Friendly, helpful, and professional.” Carolyn W; Chesterfield, MO to Pittsburgh, PA


“The rep who did the estimate (Dave Helton) and the driver (Winston) were both very helpful and accommodating. We had a delay because my father-in-law broke his hip and everyone was very understanding and accommodating.” Jim J; Ozark, MO to Snellville, GA


“From the initial video walkthrough to Norville contacting me then arriving as scheduled, the whole process was great.” Beth S; St. Joseph, MO to Weatherford, TX


“No major issues. Moving is always stressful, but the movers were very professional and took most of the stress out of it.” Thomas S; Springfield, MO to Garland, TX


“We sold our 2nd home in another state, and United packed items we wanted to keep. Everything arrived safely, and during the time frame quoted. Ali Guyer, our coordinator was amazing! She saw to every detail and kept us informed. Definitely an asset to the company.” Kathy M; St. Joseph, MO to Medford, OR


“Our experience was excellent from the very beginning. Dan Kulp of Fry Wagner was wonderful as our first point of contact and everyone else including Katie Hambrock, Joany Miller, and Eric Yeltsin at Fry Wagner were super helpful.” Zenia L & Curt W; Overland Park, KS to Watertown, MA


“The packers arrived on time. They worked safely and secured all of my goods. The driver and the loaders were very careful loading and offloading. All were great.” Keith S; Manchester, MO to Hays, KS


“Ron Chancey (driver) and his team did an excellent job and were very accomodating and professional.” Rick C; Wentzville, MO to Knoxville, TN


“Outstanding. Appreciate the feeling of comfort that I had. Great care was taken with both packing and unpacking.” Jim T; Brentwood, TN to Columbia, MO


“Could not have been a more positive experience.” Larry W; Memphis, TN to Overland Park, KS


“No move is fun, or easy, but the process and communication was fantastic.” Tony R; Kansas City, MO to Townsend, DE


“Everyone was very professional and did a very good job!” Nancy H; O’Fallon, MO to Bismarck, ND


“All movers were excellent. Diane Pardo, my moving coordinator, kept me in the communication loop during the entire process. Great job! Travis Zessinger estimated my moving cost and provided me with a quote. He scheduled a meeting twice, determined my needs, and provided me with answers I needed to make my decision to go forward. Excellent customer service from all parties involved.” Thelma P; O’Fallon, IL to Annandale, VA


“It was absolutely flawless. The movers were respectful, courteous, and went above and beyond to make this move as painless as possible. True professionals.” Michael R; Johnston, IA to Overland Park, KS


“I worked with Fry Wagner out of Springfield Missouri. They were prompt in answering my calls and questions and it was very helpful to have an on-site estimate for the move and I really appreciated having my own moving consultant who called to tell me when they would come and called during and after the move to see how things were going. this was above service I expected.” Susan H; Webb City, MO to Bethesda, MD


“Local Agent Fry -Wagner of KC St Louis was very professional in helping us prepare for the move. Their personnel were prompt and very courteous in helping us get ready. They continually checked on how the move was going. At destination Dircks Moving of Phoenix was very prompt in arrival time and they were quick yet competent in unloading and placing the furniture where we asked. Very happy with both companies.” John & Pat C; Manhattan , KS to Scottsdale, AZ


“Local company in Springfield Missouri was outstanding. Stayed in touch every step of the way and did everything they said they would exactly when they said they would. Will be a United customer for life because of this.” Paul H; Camdenton, MO to Tucson, AZ


“Connie was excellent to work with. She is located in your Springfield, MO office. Ian the Driver was also excellent as were the Packers and Unpackers.” Joe D; Nixa, MO to Exeter, NH


“Alan and Mike (Drivers) and their KC crew were exceptional. Joany (Coordinator) was extremely attentive and followed up every day.” Beth C; Lees Summit, MO to Keller, TX


“Great packers, great driver, good experience!” Don K; Wildwood, MO to Fitzwilliam, NH


“The movers on both ends were very efficient and professional. I am very pleased with the care taken with my belongings.” Ginny H; Wilmington, DE to Charlotte, NC


“The moving crew was incredible. They were so nice, efficient, and helpful. I would highly recommend them.” Mike & Sarah M; Kyle, TX to Missouri City, TX


“The entire experience had a personal touch, from my first inquiry phone call to the virtual estimate to the moving coordinator and the courteous and careful packers and movers.” Jennifer V; Leawood, KS to Oracle, AZ


“Great experience from start to finish.” Jessica A; St. Louis, MO to Rockville, MD


“The people who packed us were kind, caring people. In Idaho, the four men were very careful & helpful. My daughter, Kelly Osborne has her furniture delivered the same day. Furniture came from Chico, CA with United & the men with them also helped me after my men left. Would recommend United to anyone who is moving. Dan, who was my first contact & Joanie kept in contact with me all during the move. Eric from Chico was also helpful.” Margaret O; Excelsior Springs, MO to Star ID


“We are very happy that we chose Fry Wagner as the company was responsible for our moving. All processes were very professional, since the beginning starting with the quote until the very end with the final delivery. We definitely are recommending your services for all people we know that is going to need the moving services!” Maycow M; Chesterfield, MO to Davis, CA


“Excellent service and communication!” Stephanie L; O’Fallon, IL to Naples, FL


“Everything went smoothly from beginning to end. Connie Walker, who had worked with me on two prior moves, did her usual excellent job of coordinating all aspects of the moving process, always keeping me informed every step of the way.” Tim M; Springfield, MO to Scottsdale, AZ


“The move went very well thanks to the great staff I worked with.” Donna W; Kansas City, MO to Livonia, MI


“Dan Kulp was great from the outset from getting a quote and working with us on dates for packing, loading, and delivery. We appreciated the timely arrival and professionalism of the two ladies that came to pack. The loading process went fairly smoothly. Joanie did a great job communicating with us on a regular basis. The driver was helpful in getting us unloaded quickly to carry on with our plans for the day.” Don & Lisa R; Olathe, KS to Cape Coral, FL


“Diane P. at Fry-Wagner was friendly, efficient, kept in touch throughout the process, and followed up afterward to make sure I was satisfied. Movers were courteous and efficient.” Barbara S; Jefferson City, MO to Ocean Beach, CA



“Everyone I interacted with went above and beyond to make sure I was 100% happy and taken care of. Excellent customer service!” Stephanie S; Wentzville, MO to Acworth, GA


“I was impressed by your efficient way of loading. My daughter also was happy with the service in Colorado.” Pamela W; Springfield, MO to Littleton, CO


“They were always on time and very careful with furniture and boxes. Were friendly and courteous and willing to move a piece of furniture that I changed my mind where I wanted it. Would highly recommend Alan and his crew.” Carol W; Gladstone, MO to Richardson, TX


“The movers were punctual, were careful with our belongings, and communicated well.” Claudia T; Kent, WA to Irvine, CA


“Diane Pardo! She is an exceptional move coordinator! Kept me informed and worked hard to advocate on my behalf. Travis did a great job of explaining the entire process during pre-move survey. Packing crew and Unloading crew were so professional and went above and beyond to take care of my belongings.” Wendy M; O’Fallon, IL to Fairfax, VA


“The team from getting estimates with Scott all the way to when the driver team pulled away after unloading us in Dallas was really an incredibly well-done process.” Angela B; Kansas City, MO to Dallas, TX


“I have used Fry-Wagner for a number of moves. This move was no exception to their usual professional service and efficient responsibilities of a move.” Skip & Debbie F; Overland Park, KS to Chicago, IL


“The movers were excellent on both ends; they treated our stuff like their own. Everyone was polite, friendly, and trust-worthy. The staff at Fry-Wagner was also excellent. They responded to all of my calls and e-mails very quickly.” Jeff S; Creve Coeur, MO to Amherst, MA


“At both ends, the personnel loading/unloading were professional, energetic, well-organized and personable. They had the necessary equipment, pads, etc. They were easy to communicate with, and attentive including masking which we appreciated.” Bill G & Julia B; Leawood, KS to W Barnstable, MA


“Super friendly treated our belongings as though they were theirs. Very professional! Thank you Fry Wagner!😊” Nick & Delore B; St Peters, MO to Edmond, OK


“Everyone was very professional, showed up on time, worked hard, and kept us well informed along the way.” Jack & Margaret P; Monett, MO to Raleigh, NC


“From the moving quote to loading and delivery of our goods, we were extremely pleased! Our driver, Steve Rivera, was exceptional in every way. We have had several professional moves over the years, and Steve surpassed all expectations. He was organized, on time, an excellent communicator, and has an incredible work ethic. He treated our belongings as if they were his own. We were very impressed and would highly recommend Steve.” Debbie M; Overland Park, KS to Fife Lake, MI


“The driver was knowledgeable and did a great job loading and unloading our furniture. Everything arrived in good condition.” Steven & Debbie S; Topeka, KS to Phoenix, AZ


“United Van Lines was extremely helpful in our move. Every single person we encountered was professional, courteous, and eager to help us.” Joel and Elizabeth P; Springfield, MO to Estes Park, CO


“The employees sent to my KC home and my DB home were quality people. They were all hardworking and dedicated to getting my job done well.” Deborah L; Overland Park, KS to Dayton Beach, FL


“Jamie Johnson (Driver)…..I can’t say enough about this guy…..he was awesome. From start to finish he was professional, responsive, hard-working and attention to detail. If I could give him a 10 I would. You should put him on all of your most important/high profile moves.” Ben H; Loomis, CA to Belton, MO


“Excellent, competent, resourceful staff. A well organized and efficient operation.” Gary F; Chesterfield, MO to Charlotte, NC


“I am still unpacking. So far everything I have unpacked was packed carefully and was not chipped, scratched, or dented. The three women who pack our belongings were efficient and very skilled. As were the drivers and the men who loaded and unloaded us. They were all very careful and kind.” Jerrye & Tim V; Lawrence, KS to Phoenix, AZ


“The three packers did an excellent job in a very efficient manner, nothing got broken on the move everything was excellent!! (I) Would definitely recommend United Van Lines.” Alexis J; Chesterfield, MO to Tucson, AZ


“I appreciated the consistent contact with Katie. I liked how everyone was friendly with each other and familiar. I appreciated how they came in and just simply got to work.” Phillip & Kristin C; Denver, CO to Phoenix, AZ


“The movers were courteous and treated my stuff like it was their own. They were also very fast…pack up on Thursday…set up on Friday…back to normal in our new location on Saturday.” Kimberly C; Chanute, KS to Ozark, MO


“Fry-Wagner United Van Lines entire team was excellent. We moved 700 miles in a pandemic and this entire team handled it flawlessly. Our drivers Allen and Mike could not have been more fun to work with and made our move less stressful. They treated us like family, very polite and courteous. Great team!! Thank you for your professionalism and for taking care of our family!!” Jacob & Gorgena O; Topeka, KS to Georgetown, TX


“This move was seamless and the movers couldn’t have been more friendly.” Tim Y; St. Charles, MO to Vista, CA


“The team was professional, efficient, excellent communication and team work while at source and target locations. A joy to work with.” John B & Laurie T; Peekskill, NY to Olmsted Falls, OH


“Very easy move. Scott was excellent, his crew was professional, no damage or breakage. We couldn’t ask for better results.” Margaret & Fran G; Lake St. Louis, MO to Santan, AZ


“Great experience, extremely good service, efficient, capable movers, over the top follow up from office coordinator (almost too much), no issues to resolve, every commitment was met or exceeded.” Jane R; Prairie Village, KS to Tulsa, OK


“The movers arrived on time. They were friendly and took care to protect our home on both ends of the move. They worked quickly without stopping. No damage has been detected to date.” Richard O; Chesterfield, MO to Beverly Hills, MI


“Best movers I ever had. Walt, the driver, was fantastic. Also, Connie in the office was terrific. They took care of everything.” Larry & Christi H; Branson, MO to Tinley Park, IL


” Scott Maslak (Sales Representative) was outstanding! Scott reviewed the proposal thoroughly and answered all of my questions. Joany Miller (Move Coordinator) did a great job, was always available to assist or returned my calls immediately. A delight to work with. Ms. Wheeler from the packing crew went above and beyond with the care she gave my belongings. In addition, she assisted the other members on the packing crew no matter how many times she was interrupted and did so with extreme patience.” Mary K; Lees Summit, MO to Adel, IA


“Overall experience was great. Very professional. The truck driver was friendly and accommodating. Darrell, who did our initial visit and estimate was amazing. Gave us great advice on packing and prepping for the movers. I can’t remember the truck driver’s name, or the crew that loaded us in KC. They were all great.” Tim & Kelly M; Kansas City, MO to Nashville, TN


“The packing team was excellent and the moving team was excellent. And, they were very friendly and courteous.” Ervin H; Chesterfield, MO to Bradenton, FL


“Ericson, who led the delivery crew, was outstanding. He made sure everything was where I wanted it and that all my furniture was reassembled correctly.” John G; Rockford, IL to Blue Springs, MO


“The process was very smooth. We really appreciated the delivery of our goods sooner than expected. Diane who was our point of contact was very responsive during the packing and moving process. The driver was exceptional and delivered the goods sooner than expected.” Tim L;  OFallon, MO to Camano, WA



“Joany Miller, our move coordinator, was fantastic in assisting us with answering our questions and scheduling our move in a very short window. Our pickup day was the morning after we signed the documents and she kept in touch with us and made sure we understood the process. Dan Kulp, who gave us our estimate, was also very helpful. I was very impressed they were able to coordinate the move so that the items arrived exactly on the day I needed them.” Christine C; Kansas City, MO to Somerville, MA


“This is the second move we have used your company, driver and helper have been excellent. Service from Tom Tristen and other staff also have been excellent.” Paul W; Granger, IN to Springfield, MO


“Very efficient, easy to communicate with the sales team and also driver/movers.” Kristi L; Bellville, TX to Olathe, KS


“Overall, the moving experience was as easy as a move can be. The moving team was in continual communication and gave me regular status updates. Oscar (driver) was fantastic to work with and always kept me informed throughout the process. He genuinely cared that my belongings were cared for and made sure that I was satisfied before he left.” Renita M; Fullerton, CA to Kansas City, MO


“Rick our driver was friendly, communicated with us when our things would arrive. Keith one of the loaders very friendly and positive and really kept the others organized The team that unloaded was excellent. They were very accommodating on where we exactly wanted our things. They unloaded the truck really quickly.” Rebecca D; Hillsboro, MO to Spring, TX


“Our first contact was via an online form when we knew we were moving. We received a phone call the next day and after explaining that we hadn’t moved in 47 years the associate told me he knew just the estimator to send. We made an appointment for Darrell to come to our home and he was EXTREMELY helpful and encouraging. We had several phone and email conversations with him during the next couple of months and he always was able to answer our questions. We were so satisfied with our experience we decided not to get another bid. When Katie called to introduce herself as our move coordinator, we once again felt she was just the right person for the job. She did an excellent job checking in and answering every question – and we had a LOT. Rex and his packing crew did not disappoint! They were efficient, likable, and knowledgeable.” Kathleen & Andrew M; Ottawa, KS to Raleigh, NC


“Everyone involved was extremely helpful and instructive to make the experience as easy as possible especially Darrell who was both patient and amazingly tutorial with suggestions that simplified our budget and worries.” Judith & Jerry C; Lees Summit, MO to Port Orange, FL


“From my first call to the in-person quote to the final delivery along with special crating for artwork, the move was perfection!!” Kelly E; Columbia, IL to Orlando, FL


“Mike (Driver) and his team were excellent. Very attentive to detail and hard working. Follow up from the office (Judith and others) was top notch.” Tony M; Clayton, MO to Punta Gorda, FL


“I thought everything was done well, with only very minor qualms on my end. No complaints, just things I learned through the process. All in all, a 500 mile move and it was pretty painless for me, so I am happy. David (driver) was a nice guy and took pride in his work, which was great. I’d also extend a thank you that this was done during a pandemic situation and everything still went smoothly, which is a credit to him. I appreciated it.” Zach T; Tulsa, OK to Midland, TX


“My experience was excellent. I had two move coordinators, Rita and Katie, who guided me through the process, were available for any questions, and were proactive in letting me know of the process and any challenges. The delivery folks who arrived at my apartment were respectful, quick and attentive.” John W; Hialeah, FL to Kansas City, MO


“Everything was made more difficult by the Covid-19 problems but the folks working with me went out of their way to adjust to the changing situation. They did all they promised.” Louise J; Springfield, MO to Tyler, TX


“Friendly and helpful from beginning to end.” Erinn E; Valley Park, MO to Dallas, TX


“Everyone I encountered at Fry Wagner in Lenexa and at S&M in Phoenix was great. Very responsive and timely with information and respectful of my property. All went exactly as I hoped it would and I am very grateful for that.” Trish M; Leawood, KS to Scottsdale, AZ


“The Relocation Consultant, Steve Kaupas made a fair and effective assessment of our goods to move. The packers, Tiffany and Humphrey, were excellent, careful, and attentive to our property. Ray, who checked on our progress every step of the way, was friendly and invited comments and feedback. The movers, Keith and Chris were super outstanding, as they had to get all of our boxes (some very heavy w/books) and furniture down two flights of stairs. And finally, the drivers, Donna and Gary Eaves are/were OUTSTANDING, both in St. Louis and in Dallas at the end. Joanne called me several times during the move to check on me and be assured everything was going swimmingly. I appreciate all the help and guidance for this move.” Denise S; St Charles, MO to Dallas, TX


“Our driver, Jamie Johnson was great. He was in charge from the beginning for packing, loading, and at delivery. He was also able to assemble a first class team both at our origin and destination. Katie Hambrock, our move coordinator, arranged everything and kept in touch with us the whole time. She is wonderful to work with.” Kevin & Lori K; Leawood, KS to Bluffton, SC


“Darrell Bandel (Sales Representative) – I believe went out of his way to make sure he did all he could to help me. He delivered and picked up used boxes and paper and trained to me how to use them. He spoke to the driver to help me with delivery date when I had a snag with my closing at the last minute. He was incredibly kind and patient. Chris Ruby (Driver) was incredibly organized. He too was kind and patient. He treated both of his crews with much respect! I was also impressed with how much he worked right with the crews. They were too! We had 3 pianos and 1 organ. He was very careful and knew just what to do with all of them and never acted like it was a chore.” Susan M; Shawnee, KS to Colorado City, CO


“Fast friendly service with good followup and continuous communications from affiliate Fry-Wagner Moving and Storage in Kansas City.” James B; Overland Park, KS to Portland, OR


“The entire process was very easy. From the first site visit until the last box was unpacked, everyone was professional and enjoyable to work with. My driver, Mark, was fantastic to work with during the move. He always kept me informed, listened to my concerns and suggestions and acted as a partner in the process. Joany, my coordinator, checked in frequently and provided accurate information, including when I had several questions about payment. While things went smoothly and I didn’t need to call on her for anything; she always checked in, both on the phone and in email.” Ron S; Lawrence, KS to North Bend, WA


“The packers, loaders, and unloaders worked hard and took great care of my belongings. The coordinator kept me well informed of all aspects of the move. My belongings arrived in a short period of time.” Seth R; Mars, PA to Kansas City, KS


“Fry Wagner could not have made this move any easier. The staff was on top of the entire move every step of the way.” Stuart L; Peoria, IL to Englewood, NJ


“The whole experience was peaceful and I was never worried about the time it would take my things to get to my location. The staff was friendly and prompt. I would recommend to anyone.” Alexandra R; Springfield, MO to Phoenix, AZ


“It was as pleasant as a move can be. To me, it is not really about United Van Lines as a company, but rather the people representing you. Mike (the driver) was excellent and very accommodating. He aimed to please, and he did. It was nice to get a daily call from Fry-Wagner to check in and see how things were going. I had not negatives to report, but did have a couple of questions which were answered. Overall, great job.” David B; Kingsport, TN to Russellville, KY


“A friendly, competent, “well oiled machine”.” Debra R; Branson, MO to Deltona, FL


“Hard working, personable, timely and performed as they said they would. The move was flawless.” Jim D; Lebanon, IL to Newport Beach, CA


“Crew was excellent and treated my stuff like it were their own.” Justin & Kristina K; Reading, PA to Southington, CT


“Everything was on-time and within budget. Staff from sales to office to movers were great to work with.” Norma W; Lees Summit, MO to Englewood, FL


“Everyone we had contact with was extremely friendly and helpful. Connie, customer service in Springfield was sincerely concerned about helping us.” Jerry & Joyce W; Camdenton, MO to Sun City, AZ


“Extremely easy to deal with, movers were timely and professional throughout the process. Highly recommend.” Daniel H; Houston, TX to Swansea, IL

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We now offer virtual surveys to our customers so you can receive a quote while practicing social distancing.

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Fry-Wagner's team of specialists are excited to assist you with all your relocation or logistics needs.