When it comes to choosing the right moving company, it is important to ask questions. This ensures the company you choose is qualified, professional, and trustworthy. Moving can be a stressful experience, and we want to ensure you have peace of mind throughout the entire process. Below you will find a list of questions to ask all potential moving companies before you book your move.
Questions about the Company
How long has your company been in business?
Is your company a member of the Better Business Bureau?
Are all employees background checked?
What are your business hours?
Will I be provided a point of contact?
Is there an after-hours number I can call?
Questions about your Estimator
How long have you been with your company?
What certifications do you have?
Do you have a star or quality rating?
How many moves have you booked?
Questions about your Estimate
How is your pricing structured?
Does your estimate include an inventory of goods?
Does your estimate include a list of services that you will provide?
Is the quote provided, a firm price?
Are there any additional charges I should be aware of before move day?
Questions about the Move
Do you use full-time employees or sub-contractors?
What training is required of your moving crews?
If I have damage or something is missing, how do you handle my claim?
How will both my home and belongings be protected throughout the process?
Do I need to be present on move day?
Will I need to have any permits or reservations before move day?
Should I tip my move crew?
How long does the average move take to complete?
Asking questions is an important part of choosing the right moving company! Do your research and make an informative decision before you book your mover. At Fry-Wagner, we take pride in being transparent with our customers and providing quality services. We would be happy to answer all the above questions and more regarding your upcoming move. Reach out to us today for more information on our move process.